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Customer Service : Monday to Friday 9am - 5pm (GMT)

Tateossian

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Tateossian Customer Service

To apply a discount code to your order, please follow these steps:. Add Items to Your basket: Select the items you wish to purchase and add them to your shopping basket. Go to Checkout: Click on the shopping basket icon and proceed to the checkout pa

To apply a discount code to your order, please follow these steps: <ol><li>Add Items to Your basket: Select the items you wish to purchase and add them to your shopping basket.</li><li>Go to Checkout: Click on the shopping basket icon and proceed to the checkout page.</li><li>Enter Discount Code: On the checkout page, you will see a field labelled &quot;Discount Code&quot; or &quot;Gift Card&quot;. Enter your discount code into this field.</li><li>Apply the Code: Click the &quot;Apply&quot; button next to the discount code field. The discount should be applied to your total order amount.</li><li>Complete Your Purchase: Finish filling out your shipping and payment information, then complete your purchase.</li></ol>If you encounter any issues or have further questions, please contact our <a href="https://tateossian.com/pages/contact-us" rel="noopener noreferrer" target="_blank">Customer Service Team</a> for assistance.

How do I apply a discount code?

To cancel your order, please follow these steps:. Contact Customer Service: Email our customer service team at customerservice@tateossian.com. Please include your order number and any relevant details in your email to help us assist you promptly. Tim

To cancel your order, please follow these steps: <ol><li>Contact Customer Service: Email our customer service team at <a data-fr-linked="true" href="mailto:customerservice@tateossian.com" id="isPasted">customerservice@tateossian.com</a>. Please include your order number and any relevant details in your email to help us assist you promptly.</li><li>Timing is Important: Please note that cancellations can only be processed before the order has been shipped. Once an order is in transit or has been delivered, we may not be able to cancel it. However, we can assist with returns or exchanges according to our policy.</li></ol> If you have any other questions or need further assistance, feel free to reach out to us!

How do I cancel my order?

To return an item, please follow these steps:. Log into your account: Request a Return by logging in and following the instructions provided. Receive a prepaid label: After requesting a return, you will be sent a prepaid return label along with detai

<h3 id> </h3><h3 id="return-by-courier">Return by Courier</h3>To return an item, please follow these steps:<ol><li>Log into your account: <a href="https://shopify.com/27456405591/account/orders" rel="noopener noreferrer" target="_blank">Request a Return</a> by logging in and following the instructions provided.</li><li>Receive a prepaid label: After requesting a return, you will be sent a prepaid return label along with detailed instructions.</li><li>Prepare your return: You can either schedule a DHL Express collection or drop off your return at a local DHL drop-off location.</li></ol>If you have any questions or need further assistance, feel free to reach out to our customer service team.<h3 id="-1"> </h3><h3 id="return-in-store">Return in store</h3>You can return your order to our <a href="https://tateossian.com/pages/our-stores" rel="noopener noreferrer" target="_blank">Conduit Street Store</a>. Present your Return Authorisation reference to a colleague upon arrival. Contact <a href="mailto:aftersales@tateossian.com">aftersales@tateossian.com</a> to obtain the reference prior to your visit.Refunds will be processed through our Head Office and credited back to the original payment method within 7-10 working days.&#xA0;<h3 id="-2"> </h3>

How do I make a return?

You can amend your order before it has been fulfilled. If you wish to make any changes or additions, please contact our Customer Service Team as soon as possible after placing your order. Please note that once an order has been fulfilled or dispatche

You can amend your order before it has been fulfilled. If you wish to make any changes or additions, please contact our <a href="https://tateossian.com/pages/contact-us" rel="noopener noreferrer" target="_blank">Customer Service Team</a> as soon as possible after placing your order.Please note that once an order has been fulfilled or dispatched, we may not be able to make changes. If this is the case, you can still reach out to us for assistance with returns or exchanges.

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How do I apply a discount code?

How do I cancel my order?

How do I make a return?

Can I amend my order once placed?

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